Financial Services Marketing: Strategies, Tips, And Ideas To Generate More Sales And Services

Financial Services Marketing: Strategies, Tips, And Ideas To Generate More Sales And Services

(prediction) The financial services industry has existed in one form or another since 2000 BC, when merchants lent grain to farmers and merchants traveling between the ancient cities of Assyria, Sumer, and India.

But of course, financial services have evolved a lot in the last four thousand years, especially in the last decade. Digitization and developments in financial technology have changed the financial services industry in many ways, including how they attract and serve customers.

(Click on the link below to go to a specific part of this article)

An overview of the financial services industry

The importance of financial services marketing

Steps to creating a Financial Services Marketing Plan

Consideration of financial services distribution channels

Trends in Financial Services Marketing

Financial Services Marketing Examples

When to hire an agent to promote your financial services company

The Future of Financial Services Marketing

An overview of the financial services industry

These changes create challenges for an industry with more complex compliance and customer requirements. However, they bring many benefits, including better serving customers, managing uncertainty and helping individuals, organizations and even countries build a better financial future.

The financial services industry is quite large and includes:

  • stock broker
  • Financial planners and money managers
  • Investors
  • Accountants and CPAs
  • tax secretary
  • Bankers and financiers such as investment banks, commercial banks, credit unions, etc.
  • Mortgage lenders
  • coverage
  • Consolidated capital
  • the consultant
  • Brokerage company

The importance of financial services marketing

There are so many financial services available today that you need a plan to help you attract new customers and retarget existing ones. The role of financial services marketing is to tell potential customers what you do, how you can serve them, and why you're a good fit.

There are many reasons why your financial company needs a marketing plan, here are the main ones:

Differentiation from competitors

The financial services industry is busier than ever. You may have many strong competitors, so you need a marketing strategy to educate potential customers and convince them that your company is the best fit for their financial needs.

Increase brand awareness and loyalty

High brand awareness helps people remember your brand easily, so when they enter the market for the product or service you offer, you'll be in the spotlight and gain a competitive advantage. Brand loyalty encourages customers to stay with your company longer because they know them better, which is good for your bottom line.

Variety of products

Offering your business the same old products or services for years or decades is not the way to grow. A good marketing plan can help you identify where new products can fill gaps in your offering or industry to attract new customers and retain existing customers.

Take advantage of seasonal trends

Yes, there are seasonal trends in financial services (and we're not talking about your 4th of July awards): tax professionals have tax season, mortgage brokers and lenders are busy in the spring and summer, and financial planners are busy in the fall. and the beginning of the year, the people - because the people belong to them. The focus is on financial well-being.

A good marketing plan can ensure you reach the right people at the right time with the right message and help you maintain customer flow throughout the year.

Reach the right audience

The mission of financial services is to help people build financial stability, wealth and a better future. A thorough marketing plan will help you find the people who will benefit the most from your products and services so they can build the life of their dreams. Otherwise, you'll feel like you're screaming into the void and struggling to connect with potential customers.

Steps to creating a Financial Services Marketing Plan

Now that you know why you need a marketing plan for your financial services business, how do you create one? These simple steps will get you started.

1. Define your marketing goals

Setting clear goals will make your marketing plan as effective as possible. What do you want to achieve with your marketing? Being as specific as possible ensures that you are targeting the right messages, channels and people in your campaign.

You need to define your KPIs (Key Performance Indicators) before starting a campaign. They can be:

  • Increase your conversion rate
  • Bring a fresh perspective
  • Reduced customer acquisition cost (CAC).
  • Improved click through rate (CTR).
  • Get more website traffic
  • Increase Social Media Engagement
  • Increase brand awareness or loyalty

Setting goals and KPIs before writing marketing materials or running ads will help you achieve your goal, as one campaign can't do everything at once. You need to prioritize the things that matter most to your business and focus on those goals before moving on to the next goal in the next campaign.

2. Create an image of the ideal customer

Who is the ideal customer for your business? This is important because it allows you to analyze who the customer is, what they want and how to get them into your business.

For example, if you run a local credit union, your ideal client will be very different from someone who runs a high-end asset management business. You should consider all the ones you plan to sell, because you will probably have several, and write down the ones that come to mind and analyze them.

This way you can tailor your marketing message and channel mix to their interests and needs. Trying to connect with boomers around you using TikTok, for example, might not be all that effective; A print ad with a retirement planning message will get more buzz.

3. Look at your competitors

Knowing what is happening in your industry and field will help you create a good marketing plan. You need to assess what your competitors are doing right now and where they leave gaps that your marketing can fill.

For example, you are conducting competitive research and realize that your competitors only use traditional media to attract new customers. However, there are many opportunities to engage young consumers through social media that they may not have thought about yet. You can seize the opportunity to target these younger customers and increase your reach with them with a well-thought-out social media strategy.

4. Create a content plan

Now you can start creating a content strategy for your marketing plan. How to create the content needed to launch a marketing plan? Content should not only be written; It can include graphics, videos, audio content such as podcasts, and anything else you can imagine.

You also need to decide which channel to use to distribute your content (more on the best channels in the next section). Using your content across multiple channels will help you expand your marketing reach effortlessly. Take the videos you create for your website and add them to your Instagram feed and LinkedIn feed, by shortening them or using the content of your blog posts as a series of Facebook posts.

5. Launch and configure

Once you've published your campaign content, your work isn't done yet! You need to track post-launch results to ensure your content reaches the right people in the right places and resonates.

Don't be afraid to make changes to maximize your marketing effectiveness - it's not the same as set it and forget it. Constantly evaluate the goals and KPIs you set at the beginning and change what isn't working until it does. Here you will also learn important lessons for your next campaign.

Consideration of financial services distribution channels

Your financial services company can use multiple channels to attract new and existing customers, where it can be converted quickly. The ideal mix of channels will depend on your industry vertical, ideal customer and where you live. For example, a local CPA firm will have different expertise in financial services marketing and thrive in different channels than an online banking-only firm.

But there are some channels that most companies should consider when developing their marketing plan. Here are the best channels to consider in your strategy and how to use them.

Research

Where do most people go when they want to find something? Search engines like Google. Make sure your business website, content and social media are optimized with search engine SEO to capture what you have to offer.

Considering organic and social

Using social media can be intimidating for many financial services providers who are used to more traditional marketing. But your customers spend a lot of time on social media, so you need a plan to get there. You can create educational content for organizational exchange, paid advertising, or any combination.

Retargeting

Retargeting makes your ads more effective by showing them to potential customers who interact with your content through potential channels. For example, if someone reads your Facebook post about investment strategies, you can then choose to show them display ads on the news sites they visit to remind them of their interest.

Printable ad

Don't rely on traditional marketing and advertising, like print ads; this can be a great way to reach customers if your financial services business is local, like a tax advisor or a bank.

KTV/October

Connected TV (CTV) and over-the-top (OTT) are great ways to reach younger consumers who have ditched cable TV and are watching streaming services. Here you'll find affordable advertising rates and powerful targeting options to help you find your ideal leads.

Play audio

Audio streaming, like podcasts, is an underrated but powerful tool for financial services brands. They provide listeners with an ad that feels more like a trusted friend's recommendation than a fancy but impersonal ad, and is effective at attracting new customers.

Marketing email

Email marketing is popular because it is highly effective: it allows you to target customers based on their interests, lifestyle, demographics and more through content and marketing offers.

Trends in Financial Services Marketing

Financial services may not seem like a trend industry, but the comings and goings have as much impact as any other industry. And there are some future trends to consider when building your marketing strategy.

how to market a bank | Marketing for the bank | bank marketing planning strategy

Post a Comment (0)
Previous Post Next Post